1. Introduction

Haatopia ("we", "our", or "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

Personal Information:

• Name, email address, and phone number
• Bank account details for payment processing
• Government ID for KYC verification (Aadhar, PAN)
• Profile photo (optional)

Usage Information:

• Task history and performance metrics
• Login times and IP addresses
• Device information and browser type

3. How We Use Your Information

• To create and manage your account
• To process payments and payouts
• To verify your identity (KYC compliance)
• To match you with relevant tasks
• To calculate trust scores and performance metrics
• To communicate important updates
• To prevent fraud and ensure platform security
• To improve our services

4. Information Sharing

We may share your information with:

• Companies: Task-related information for verification purposes (not personal contact details)
• Payment Processors: To facilitate transactions
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Who assist in operating our Platform

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls and authentication

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Financial records are retained as required by applicable tax laws.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Opt-out of marketing communications
• Export your data

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Platform notification.

11. Contact Us

For privacy-related questions or concerns, please contact us at:

Email: privacy@haatopia.com
Support: support@haatopia.com